SphereHive Projects – Privacy Policy

Effective Date: 18/09/2025

At SphereHive, your privacy is important to us. This Privacy Policy explains how we collect, store, process, and protect your personal data when you purchase or access products from SphereHive Projects. By using our services, you consent to the practices described herein.

1. Information We Collect

In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, we may collect the following information:

• Personal Information: Name, email address, and phone number (for order confirmation, delivery, and support).
• Payment Information: Processed securely through third-party gateways (e.g., PhonePe, Razorpay, UPI). We do not store card, UPI, or banking credentials.
• Technical Data: Browser type, device details, IP address, and access times for security, fraud prevention, and analytics purposes.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• To process and confirm payments.
• To deliver Products and provide access to digital downloads.
• To provide technical or customer support.
• To improve services and personalize your user experience.
• To comply with legal, tax, and regulatory requirements.

3. Sharing of Information

• We do not sell, rent, or trade your personal information.
• We may share limited data with trusted third-party service providers (payment processors, hosting providers, analytics tools) strictly to complete your order.
• Data may be disclosed if required by law, regulation, or court order under the jurisdiction of Indian law.

4. Data Security

• We adopt reasonable security practices as per the IT Rules, 2011 to protect your data from unauthorized access, alteration, or disclosure.
• All financial transactions are encrypted and processed via secure payment gateways.
• While we strive to safeguard your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

Under the DPDP Act, 2023, you have the following rights:

• Right to Access: Request a copy of your personal data held by us.
• Right to Correction: Request corrections if your data is inaccurate or incomplete.
• Right to Deletion: Request erasure of your personal data, subject to legal or contractual obligations.
• Right to Withdraw Consent: Opt out of receiving promotional communications at any time.

To exercise these rights, you may contact us at: spherehive@gmail.com.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by applicable law.

7. Policy Updates

We may update this Privacy Policy periodically to comply with evolving legal requirements and business practices. Updates will be posted on this page with the revised Effective Date. Continued use of our services after updates constitutes acceptance of the revised Policy.